Testimonials

  • Doreen J – on June 7, 2016
    "Impressive -- quality service that doesn't cost an arm and a leg and no unnecessary work done either. That's refreshing. Now that I'ma preferred customer I get a free oil change every year. Now who does that? Thank you!" Doreen J April 2016
  • Ashleigh E – on June 7, 2016
    "Drive True Mechanical Services is the #1 mechanic in Bradford! They always take great care of my car and my referrals. They also give a lot back to Bradford through monetary and other support to local charities which I think is great. Amber teaches an awesome Women's Workshop which I recommend for every woman in Bradford!" Ashleigh E March 2016
  • Amanda B – on June 7, 2016
    "Staff is very friendly. I always bring my truck there and prices are perfect. They are very honest and trustworthy. I am very happy I always tell people to bring the vehicles there." Amanda B March 2016
  • Ben S – on June 7, 2016
    "Tom and the staff at Drive True are super friendly and great people! Highly recommended and very fair, plus they have that cool Delorean from the movie Back to the Future!" Ben S Nov 2015
  • Celeste Zugec – on June 28, 2012
    Dear Tom: My husband and I had an excellent mechanic, in Palgrave, Ontario, that we had been dealing with for over fifteen years. Since our 2008 move to Bradford, we have spent a lot of time searching for someone here that we could trust in the same way. We have taken our vehicles to a couple of mechanics in the area that not only overcharged us but also used inferior parts. When we met you, we decided to give Drive True a go and we are both very happy that we did.  You took our all-wheel drive Pontiac Montana into the shop within twenty-four hours of my call, and seemed genuinely concerned that we were driving it with a gas leak. I appreciated the prompt diagnostic and explanation on exactly where the leak was and, even though it was a Friday afternoon, that you would fix it and return it that day. I was also grateful for the drive home and then your return later so I could retrieve my vehicle. Not only did Drive True fix a dangerous gas leak but, you also did some extra work on the gas line to make sure that we get a couple of extra years out of it.  In addition, you gave us useful information from the diagnostic about mechanical issues that will be showing up in a few months. You charged us the amount quoted and, I might add that, we know it was a very “fair rate” for fixing the leak. We will be returning both our vehicles to Drive True for future service and have already recommended your shop to other people.  Thanks Tom and Drive True for a job well done and for being the “mechanic in town that we can trust. Sincerely, Celeste Zugec
  • Jocelyn Willoughby – on May 11, 2012
    I had been searching for a reliable and trustworthy mechanic for years and am ecstatic to have finally found one. I have had to see Tom for a number of items on my six-year-old car.  Each time I called, he took me in quickly (no matter how little notice I was able to give him) and did the work faster than I expected.  He only did what needed to be done, explained clearly what had happened and why, and lastly…told me anything that might be an issue for me to prepare for in the future.  This service alone was worth paying more than where I went before, however that was not necessary.  Drive True was less expensive and provided me with better parts. I strongly recommend Drive True to anyone with an older car that needs work done to keep it running. Sincerely, Jocelyn Willoughby
  • David Needham – on April 11, 2012
    To Whom It May Concern: I have been to see Tom Smith at Drive Mechanical Services several times over the past few months. Every time has been a very pleasant experience. Tom and Josh are both very nice men who do a great job at a fair price. I have already referred my friends and family to Drive True Mechanical services and encourage you to visit him for all of your car needs. Sincerely, David Needham President Needham Promotions Inc.

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